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Unwavering in the face of the epidemic, forging ahead against the headwinds—Shanghai Heli's reverse-course warriors fighting on the front lines of the epidemic
Published time:
2022-03-26
Author:
Joint effort
Source:
Abstract
In March, with fluctuating temperatures between warm and cold, the epidγemic situation in Shanghai became increasingly severe and complex. In just over teδn days, the daily number of confirmed and asymptomatic cases incr&eased from a few to 500, 800, and over 1000. Therefore, Shanghai implemen₩ted grid-based screening of key populations, and most residential communities adopted £closed-loop management. Pudong New Area, Minhang Distφrict, and Jiading District even implemented lockdo wns on all enterprises and communities. Shanghai's epidemic prevention and control reached a critical juncture. Faced with the adverse situation caused by the epidemic, all cadres and employees of Shanghai Heli bravely persevered, contri buting their efforts and dedication to fight the epγidemic, racing against time and the virus. They worked with all their migh₽t, upholding the spirit of 'doing it, doing it quickly, doing it very quickly', meticulously ©planning to win the development 'proactive battle', and achieving both epidemic p¥revention and control and marketing services withou"t compromising either.
I. Responding swiftly to the call, implementing stri÷ct epidemic prevention and control measures
The epidemic is the order, and prevention is the responsibility. Shanghai Heli¶ responded swiftly to the call, establishing an emergency working gr✔oup, immediately improving the epidemic prevention and ¥control system, clarifying work responsibilities, $and ensuring that various functional divisions were orderly and effective, busy but not ©chaotic. The working group promptly conveyed the requirements of Shanghai Municipality an★d the company regarding epidemic prevention and control, studied key tasks in↓ stages, and meticulously planned and formulated a comp♠rehensive nucleic acid testing organization plan, ensuri✔ng the work proceeded in an orderly manner.
Company leaders fulfilled their responsibilities, going to the front li↕nes to command and guide the epidemic prevention work of the branches. A daily repor ting system was established to monitor the attendance and heal✔th status of employees in real-time. Daily self-inspections ₹by various branches and departments were combined with ₹unscheduled inspections by the company. Problems found during inspections were issuεed in notices, urging the responsible branches to i£mplement rectification and provide feedback. Internal accountability measures w↔ere implemented for deficiencies in environmental disinfection, health moφnitoring, nucleic acid testing, and epidemic prevention materials.
II. Adapting to change, planning and acting quickly to ≈ensure steady progress in sales performance
While focusing on epidemic prevention and control, the company worked at full capacity♥, taking the initiative, and adopting multiple measures. With a custo→mer-centric approach, the company leveraged team synergy and network advantages to overcome the im≥pact of the epidemic. Sales and maintenance personnel became frontline workers, remaining at the f orefront. Sales personnel maintained customer relatio☆nships and expanded sales channels through phone calls and WeChat communication. Fiel→d maintenance personnel, while adhering to personal γprotection measures according to the epidemic prevention policies of the regions where custom♠er forklifts were located, carried nucleic acid test rep&orts to provide on-site maintenance services. In areas with restricted logistics, intercepted ♣goods were transported via alternative routes. Although this increased costs, it ensured timely☆ delivery of forklifts and parts to customers, improvi€ng customer satisfaction.
The company actively established WeChat and Tencent Meeting platforms to cond♥uct online business training, improve business capabilities, and enhance the sales skills of busine↑ss personnel and the professional skills of service perγsonnel. Employees under isolation worked from home, maintaining efficient communication♠ with customers and colleagues through phone calls, WeChat, ♣and Tencent Meeting, ensuring the smooth progress of the company's various businesses.π
The company issued a call to all employees for cost reduction and efficiency impr☆ovement, starting with ourselves and every small thing around us, saving electricit₽y, paper, and water, firmly establishing the awareness of cost reduction and efficiency impro$vement, strictly controlling office expenses, making the most of resources, and reducin>g redundant configurations. Vehicle management was strengthened to redu€ce vehicle operating costs and make full and effective use of vehicles.
In areas without the epidemic, we must work even harder; in areas with the epidemic, we m≥ust create conditions to work even if there are no conditions. Many leaders of Shangh₩ai Heli, to prevent their residential communities from being∞ locked down and affecting work, stayed at the company or in hotπels, setting an example, staying on the front lines, and working alongside employees to overco©me difficulties. Faced with the epidemic, the people of Shanghai Heli did not retreat; they c₽hose to persevere. Faced with difficulties, they did not compromise; they chos♥e to move forward against the headwind, taking the initiative to create more po♥ssibilities and opportunities.
III. Making every effort to care for employees during the epidemic prevention and control period
Company leaders attached great importance to and actively implemented epidemic preveσntion and control as the most important political task, adopting various methods to care§ for employees, uniting and leading all employees to bui≤ld a solid bulwark against the epidemic, ensuring a st able situation in epidemic prevention and control and safe operation.
Implementing employee epidemic prevention and servi→ce guarantees. The company consistently monitored the health status of each employee through daily reports from branches, urging em ployees to take personal protective measures, and requir ing branches to prepare sufficient epidemic prevention ₩materials, ensuring that the organization's care reached the hearts≥ of employees. Emphasis was placed on disinfection of canteens, off☆ices, and parts repair areas, with temperature measurementφs taken at least twice daily, striving for full coverage of all protective measures, δand making every effort to care for and protect all employees.
Actively conveying corporate care. The epidemic is merc×iless, but Heli is full of love. Emphasis was placed on streng¥thening supervision of the quality and food hygiene of the canteen, ensuring e'mployees ate with peace of mind. During this period, meals were delivered daily to empl≈oyees under self-isolation, showing caring and heartwa↓rming actions. While promoting knowledge of health protection, enabli ng employees to understand the transmission and prevention method♦s of the epidemic, emphasis was placed on promoting advanced examples, creating an atmosphere of working toge∞ther to fight the epidemic, and promoting the implementation of epidemic prevention requir≥ements. Company leaders and party members went to the front ±lines to express their gratitude and care for employees, and to inspect and guide epidemi≠c prevention work, further enhancing employees' sense of belonging, collectiviφsm, and responsibility, providing Shanghai Heli with strong momentum for harmonious and stable development.
Every Shanghai Heli employee who persevered at their post is a hero, supporting each other through thick and thin, grateful for those who went againsδt the flow, united as one, achieving great things together. They shared a commo®n goal, working together with the courage of a 'sword'ε and a spirit of selflessness to overcome difficulties. We beliεeve that the cold winter of the epidemic will eventually pas∏s, and Shanghai Heli will surely usher in a glorious future after the storm!
Shanghai Heli leaders visit the front lines to expre≥ss their gratitude to employees and guide epidemic prevention work
Shanghai Heli actively works on epidemic prevention and cont>rol
Shanghai Heli's most beautiful 'reverse-flow' heroes
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